1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ([ COMPANY NAME]), and [ COMPANY NAME, INC., LLC, OR SOLE PROPRIETORSHIP NAME] (referred to as "the Company," "we," "us," or "our"), concerning your access to and use of the [WEBSITE NAME OR DOMAIN NAME, e.g., 'www.greatcoaching.com'] website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site and/or purchasing any product or service, you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.1

Supplemental terms and conditions2 or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.

2. Products, Services, and Orders

A. Product and Service Description

We endeavor to be as accurate as possible when describing our courses, coaching programs, digital products, and services (collectively, "Products" or "Services") on the Site. However, to the extent permitted by applicable law, we do not warrant that product descriptions, course content, or other content available on the Site is accurate, complete, reliable, current, or error-free.

B. Availability and Delivery

All purchases of Products or Services are subject to availability. If a Product or Service is out of stock or unavailable after a purchase is made, we will notify you and process a refund to your original payment method for the full amount. Digital Products (e.g., e-books, templates, online courses) are delivered immediately upon purchase via email or a download link on the Site. The Company is not responsible for any technical issues that may prevent immediate access, though we will assist in resolving access problems promptly.

C. Pricing

All prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are listed in [CURRENCY, e.g., US Dollars ($)].

3. Payments and Billing

A. Payment Methods

We accept the following forms of payment: [LIST ALL ACCEPTED PAYMENT METHODS, e.g., Visa, Mastercard, American Express, PayPal, Stripe]. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.

B. Billing Authorization

You authorize us to charge your chosen payment provider for any purchases. If your order is subject to recurring charges (e.g., a monthly membership or payment plan), you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel the applicable subscription or payment plan.

4. Refund and Cancellation Policy

A. Digital Products (Non-Course)

Due to the nature of instantly accessible, downloadable digital goods (e-books, templates, guides), all sales are final and non-refundable unless otherwise explicitly stated on the specific product sales page.

B. Online Courses and Coaching Programs

[CHOOSE ONE OF THE FOLLOWING OPTIONS AND DELETE THE OTHERS. IF YOU USE A CUSTOM POLICY, DELETE THESE AND INSERT THE CUSTOM POLICY.]

Option 1: No Refunds: All sales of online courses and coaching programs are final and non-refundable.

Option 2: 7-Day Refund Policy: You may request a full refund within [NUMBER, e.g., seven (7)] days of purchase, provided you have not accessed more than [PERCENTAGE, e.g., 10%] of the course material or downloaded any included files.

Option 3: Conditional Guarantee: We offer a [NUMBER]-day money-back guarantee subject to specific terms (e.g., showing completed homework, proof of implementation). The specific terms of this guarantee are outlined on the course sales page and must be met exactly to qualify for a refund.

5. Intellectual Property Rights

A. Ownership

Unless otherwise indicated, the Site, Products, and Services are our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site and within the Products (collectively, the "Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

B. License and Restrictions

Your purchase of a Product or Service grants you a non-exclusive, non-transferable, revocable license to use the Content for your own personal, non-commercial use only. You may not:

• Copy, reproduce, distribute, sell, publish, or otherwise exploit any portion of the Content without our express prior written permission.

• Use the Content for any commercial purpose (e.g., reselling or sharing login details).

• Use any Content to create a competitive product or service.

6. User Representations and Prohibited Activities

A. Representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Terms and Conditions; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Site or Products for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.

B. Prohibited Activities

You may not access or use the Site or Products for any purpose other than that for which we make the Site and Products available. Prohibited activities include, but are not limited to: circumventing, disabling, or otherwise interfering with security-related features of the Site; unauthorized framing of or linking to the Site; making any unauthorized use of the Products, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; or criminal or tortious activity.

7. Disclaimers and Limitation of Liability

A. Disclaimers

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF OUR PRODUCTS OR SERVICES. YOUR SUCCESS IS DEPENDENT ON YOUR OWN EFFORT, COMMITMENT, AND FOLLOW-THROUGH.

B. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO [A SPECIFIC DOLLAR AMOUNT, e.g., $500.00] OR THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE [TIME PERIOD, e.g., six (6)] MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

8. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site or Products; (2) your breach of these Terms and Conditions; (3) any breach of your representations and warranties set forth in these Terms and Conditions; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

9. Governing Law and Dispute Resolution

These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the State of [ STATE, e.g., Texas] applicable to agreements made and to be entirely performed within the State of [ STATE], without regard to its conflict of law principles.

[CHOOSE ONE OF THE FOLLOWING DISPUTE RESOLUTION OPTIONS AND DELETE THE OTHER.]

Option 1: Simple Jurisdiction: Any legal action of whatever nature shall be brought in the state and federal courts located in [CLIENT'S COUNTY, STATE, e.g., Dallas County, Texas]. The parties consent to the personal jurisdiction of such courts.

Option 2: Mandatory Binding Arbitration (More Common for US Digital Products): Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including any questions regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The seat of the arbitration shall be [ CITY, STATE, e.g., Austin, Texas]. The language of the arbitration shall be English.

10. Modifications and Interruptions

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site, Products, or Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site, Products, or Services.

11. Contact Information

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

[ COMPANY NAME]

[ PHYSICAL ADDRESS, e.g., 123 Main Street, Suite 456, Anytown, CA 90210]

[ CUSTOMER SERVICE EMAIL ADDRESS, e.g., support@greatcoaching.com]

[PHONE NUMBER (OPTIONAL)]