Privacy Policy

This Privacy Policy for [CLIENT'S COMPANY NAME, INC., LLC, OR SOLE PROPRIETORSHIP NAME] (referred to as "Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at [WEBSITE NAME OR DOMAIN NAME, e.g., 'www.greatcoaching.com'], or any website of ours that links to this privacy policy.

  • Engage with us in other related ways—including any sales, marketing, or events.

Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

1. What Information Do We Collect?

We collect Personal Information you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.

A. Personal Information Provided by You

The Personal Information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The types of personal information we may collect include:

  • Identifiers: Name, email address, phone number, mailing address, and login credentials (username and password).

  • Payment Data: Data necessary to process your payment, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. This information is not stored by us but is securely stored by our payment processor ([LIST PAYMENT PROCESSOR(S), e.g., Stripe, PayPal]).

  • Customer Feedback: Communications, suggestions, or comments you send to us.1

B. Information Automatically Collected2

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like you3r name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

C. Information Collected from Other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and social media platforms ([LIST SOCIAL MEDIA PLATFORMS, e.g., Facebook, Instagram]).

2. How Do We Process Your Information?

We process your information for a variety of reasons, depending on how you interact with our Services, including:

  • To Facilitate Account Creation and Authentication: To enable you to register an account, log in, and otherwise manage your user profile.

  • To Fulfill and Manage Your Orders: We may process your information to fulfill and manage your orders, payments, refunds, and exchanges made through the Site.4

  • To Send You Marketing and Promotional Communications: If this is in accordance with your marketing preferences, we may process the personal information you send to us f5or our marketing purposes. You can opt-out of our marketing emails at any time (see Section 6 below).

  • To Post Testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we obtain your consent to use your name and the content of the testimonial.

  • To Deliver Targeted Advertising to You: We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

3. Will Your Information Be Shared With Anyone?

We only share and disclose your information in the following situations:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests (e.g., providing customer support).

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents ("Third Parties") who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing ([e.g., Stripe]), data analysis, email delivery ([e.g., Mailchimp, ConvertKit]), and hosting services.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our [COOKIE POLICY LINK - IF APPLICABLE, IF NOT, DELETE THIS SENTENCE]. Generally, we use cookies for:

  • Essential Site Functionality: To keep you logged in and enable shopping cart features.

  • Performance and Analytics: To monitor the performance of our Site and marketing campaigns.

  • Marketing and Personalization: To remember your preferences and show you relevant content and advertisements.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. What Are Your Privacy Rights? (For US Residents)

If you are a US resident, you generally have the right to request access to the personal information we hold about you, to request that it be corrected, or to request that it be deleted.

  • Account Information: You may review or change the information in your account at any time by logging into your account settings or by contacting us using the contact information provided below.

  • Opting out of Email Marketing: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us directly.

We do not generally sell or share your personal information to third parties for money. However, if you are a resident of California or another state with specific privacy laws, you may have additional rights. Please contact us using the information below for any requests regarding your rights.

7. Do We Make Updates to This Policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.6

8. How Can You C7ontact Us About This Policy?

If you have questions or comments about this policy, you may email us at [CUSTOMER SERVICE EMAIL ADDRESS, e.g., privacy@greatcoaching.com] or by mail to:

[CLIENT'S COMPANY NAME]

[CLIENT'S PHYSICAL ADDRESS, e.g., 123 Main Street, Suite 456, Anytown, CA 90210]